THE BLAC-M BLOG
Category: IT Support & Maintenance
Explore this collection of articles on websites, software, business hardware, and the decisions behind the work.
How to investigate an intermittent fault without guessing
October 22, 2026
Intermittent problems get fixed by accident and come back. A method for finding the actual cause.
A backup is not a backup until you have restored it
October 6, 2026
The failures that matter are not missing backups. They are backups that looked healthy and could not be restored.
What a website maintenance plan should actually include
September 17, 2026
Most maintenance retainers are an update button and an invoice. What a plan worth paying for actually covers.
Keeping systems running: monitoring, updates, backups, and how to investigate a fault properly.